Privacy

Privacy policy

How FASTEX SOLUCIONES IT SL processes your personal data under the GDPR and Spanish LOPD-GDD.

Last updated: June 2026

In accordance with current legislation, FASTEX SOLUCIONES IT SL (hereinafter also the Website) undertakes to adopt the technical and organisational measures necessary for a level of security appropriate to the risk of the data collected.

Laws covered by this privacy policy

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007 of 21 December approving the Regulation implementing the LOPD (RDLOPD).
  • Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The controller of the personal data collected on this Website is FASTEX SOLUCIONES IT SL, holder of NIF B16389637 and registered in the Madrid Companies Register with the following details: Volume 46836, Sheet 70, Section 8, Page M-822112, Entry 1 (26.04.24) (hereinafter, the data controller).

Its contact details are as follows:

Data Protection Officer

The User may contact the Data Protection Officer appointed by the data controller via the email address administracion@fastex.es.

Register of personal data

In compliance with the GDPR and LOPD-GDD, we inform you that the personal data collected by FASTEX SOLUCIONES IT SL through the forms on its pages will be incorporated and processed in order to facilitate, expedite and fulfil the commitments established between FASTEX SOLUCIONES IT SL and the User, or to handle a request or query. Likewise, unless the exception in article 30.5 of the GDPR applies, a record of processing activities is maintained.

Principles applicable to the processing

The processing of the User's personal data is subject to the principles set out in article 5 of the GDPR: lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality; and accountability.

Categories of personal data

The categories of data processed are only identifying data. Special categories of personal data within the meaning of article 9 of the GDPR are never processed.

Legal basis for processing

The legal basis for processing the data is consent. FASTEX SOLUCIONES IT SL undertakes to obtain the express and verifiable consent of the User for the processing of their data for one or more specific purposes. The User has the right to withdraw consent at any time; it shall be as easy to withdraw as to give.

Data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of processing and, in any case, for a period of 12 months, or until the User requests its deletion.

Recipients of the personal data

The User's personal data may be shared with the following recipients:

Google Analytics: we use Google Analytics to obtain information about our website traffic and understand where our visitors come from. Google Analytics collects data such as the (anonymised) IP address, the browser type and language, and the date and time of the request. This information helps us improve the website and our services. These cookies are only activated if the User gives consent.

Personal data of minors

In accordance with articles 8 of the GDPR and 7 of the LOPD-GDD, only those over 14 years of age may lawfully give their consent for the processing of their personal data. For minors under 14, the consent of parents or guardians is required.

Confidentiality and data security

FASTEX SOLUCIONES IT SL undertakes to adopt the technical and organisational measures necessary, at a level of security appropriate to the risk of the data collected, to guarantee its security and prevent its destruction, loss, alteration or unauthorised access. The Website has an SSL certificate that ensures the secure, encrypted transmission of data. However, since the impregnability of the internet cannot be guaranteed, the controller undertakes to notify the User without undue delay of any security breaches that entail a high risk to their rights and freedoms.

Rights arising from the processing

The User may exercise the following rights, recognised in the GDPR and LOPD-GDD, against the data controller:

  1. Right of access.
  2. Right to rectification.
  3. Right to erasure ("the right to be forgotten").
  4. Right to restriction of processing.
  5. Right to data portability.
  6. Right to object.
  7. Right not to be subject to automated individual decision-making.

The User may exercise these rights by written communication addressed to the controller with the reference "GDPR-www.fastex.es", stating their full name, a copy of their ID document, the specific request, an address for notifications, the date, signature and supporting documentation. It may be sent to:

Links to third-party websites

The Website may include links to third-party pages not operated by FASTEX SOLUCIONES IT SL. The owners of such sites have their own data protection policies and are responsible for their own files and privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement in the processing of their data, they have the right to lodge a complaint with the supervisory authority. In Spain, the supervisory authority is the Spanish Data Protection Agency (www.aepd.es).

Messages sent by other means

Messages sent through other means (email, WhatsApp, social networks or other messaging services) will be treated with the same level of confidentiality and security as data collected through the Website.

Cookie policy

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